Refund Policy

At WinHush, we are committed to delivering 100% genuine digital software products to our customers. All purchases are handled with care and delivered securely via email. However, since our products are digital and activate immediately upon delivery, refunds are only possible under specific, limited conditions.

 

✅ When a Refund May Be Considered

We may offer a refund if:

• • You received a license key that is invalid or already used, and we are unable to issue a working replacement after verification.

  • Your product was not delivered within the promised time (typically instant or within 6 hours), and our support team did not respond within a reasonable period.

  • You contacted us before product delivery to correct or cancel your order.

🔄 Replacements Instead of Refunds

In most cases, we aim to resolve issues by providing a replacement key. If your product cannot be activated and the issue is verified, we will issue a new working license at no additional cost.

 

🛠️ Our Support Commitment

We understand that technical issues can happen. Our support team is here to:

• • Assist with installation and activation

  • Troubleshoot errors

  • Verify license status

  • Offer fast and friendly assistance for every customer

📧 Support Email: support@winhush.com
⏰ Available 24/7 – Typical response time: 1 to 3 hours

 

🔐 Security & Fair Use

To ensure a safe and fair environment for all customers:

• • All license keys are securely tracked and verified upon delivery.

  • Refund claims are reviewed on a case-by-case basis to prevent misuse.

  • We reserve the right to deny refund requests that do not meet our verification criteria.

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By purchasing from WinHush, you acknowledge and agree to this Refund Policy.